Privacy Policy

Last updated: September 2026

MacWizardry respects your privacy and only collects personal information that is reasonably necessary to provide services, respond to enquiries and operate the business.

Information I may collect

Depending on how you contact or use MacWizardry, I may collect information such as your name, email address, telephone number, business name, billing details and information you provide when requesting sales, support or other services.

When providing technical support, you may also provide information about your Apple devices, software, accounts or technical problems where it is necessary to assist you.

Technical support and access to your devices

When providing onsite or remote technical support, I may temporarily have access to information stored on your device.

I will only access information reasonably necessary to perform the work you have requested. You should not provide passwords or access to accounts unless it is required for the particular service being provided.

Remote support is only provided with your permission.

How your information is used

Information provided to MacWizardry may be used to:

• respond to enquiries and provide requested services;
• prepare quotes and invoices;
• provide technical support;
• order or supply products and services;
• communicate with you about work being undertaken;
• maintain appropriate business and accounting records; and
• send MacWizardry newsletters or other updates where you have chosen to receive them.

MacWizardry does not sell or rent your personal information to third parties.

Third-party services

MacWizardry uses third-party services where necessary to operate the business and provide services to customers. These may include services used for email, invoicing, remote support, website hosting and email newsletters.

Information may be processed by these providers where required to provide their services. Their handling of information is also subject to their own privacy policies and terms.

Email newsletters

If you subscribe to the MacWizardry newsletter, your email address and related subscription information may be stored and processed by the newsletter service used by MacWizardry.

You can unsubscribe at any time using the unsubscribe link included in newsletter emails.

Website information

Like most websites, the MacWizardry website and its hosting provider may automatically record basic technical information such as your IP address, browser type, date and time of access, and pages requested.

This information may be used for website operation, security, troubleshooting and general statistical purposes.

Cookies

The MacWizardry website may use cookies or similar technologies that are necessary for the operation, security or functionality of the website.

Third-party services linked from or used by the website may also use their own cookies. These are governed by the privacy policies of those providers.

You can control or delete cookies through your web browser settings.

Security

Reasonable steps are taken to protect personal information held by MacWizardry from misuse, loss and unauthorised access or disclosure.

However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.

Accessing or correcting your information

If you would like to access or correct personal information held about you, or have a question about how your information is handled, please contact MacWizardry.

Contact

If you have a question about this Privacy Policy, would like to access or correct personal information, or have a privacy concern, please contact MacWizardry.